A Victory for Physicians: Cigna Delays Implementation of Medical Records Requirement
A Victory for Physicians: Cigna Delays Implementation of Medical Records Requirement Colleagues: Recently MSSNY began getting calls and emails from members about receipt of a letter from Cigna advising them that as of 5/25/23, any claim with the modifier 25 when billed with E/M CPT codes 99212 – 99215 must include medical records for processing.

