Micro Masterclasses are short educational sessions with focused content shared in 15 minutes or less. The information in these sessions can be consumed quickly and requires only a small amount of time.




Do you have claims payment or other problems that you cannot resolve with a health plan? To get action on the claim you may need to submit a formal complaint with a regulatory agency. At a loss to know what information needs to be sent and which agency would handle the claim?  Watch the MSSNY Micro Masterclass below on Submitting Formal Complaints to find out the answers to these questions and more.

A list of regulatory agencies and information about what agency oversees which health plans can be accessed here.

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Individuals qualifying for one of the following user categories may apply for an NYSL Borrower’s Card or a New York State Resident Borrower’s Card.  A NYSL Borrower’s Card or NYS Resident Borrower’s Card allows individuals to borrow books and other materials and access online journals, newspapers, and other online resources 24/7 from work or home.


Assuring physicians can use Facetime and Skype for telehealth without worrying about HIPA

COVID-19 Physical, Occupational and Speech Therapy Telehealth

Telehealth Insurance Circular Letter No. 6 (2020)
Reminder that private insurers must cover telehealth services for patients (including those provided through a smartphone) and without patient cost-sharing.

COVID-19 Telephonic Communication Services
Since Medicare still requires telemedicine to be provided only to patients in a rural setting, you should look at “virtual check-in” services under codes  G2010, G2012, 99421, 99422 and 99423.

State regulated insurers re: required telehealth coverage for all health care services without patient cost-sharing “including technology commonly available on smartphones and other devices”.

Telehealth Benefits in Medicare are  a Lifeline for Patients During Coronavirus