
Help Fight Insurer Payment Delays: Take MSSNY’s Prompt Payment Survey
Friday, October 2, 2026

Take Our Survey on Prompt Payment Complaint Response Times
Physicians regularly report to MSSNY about substantial delays in receiving payments from insurers for care delivered to their patients. New York has a Prompt Payment law enforced by the Department of Financial Services (DFS) that resulted in $72 million in wrongfully withheld payments being returned to physicians and hospitals in 2025, and $82 million returned in 2024.
While these enforcement actions are commendable, they also underscore that the 30-year-old Prompt Payment statute is an inadequate deterrent to health plans wrongfully denying and delaying payment. Moreover, physicians regularly report substantial delays by regulatory staff in resolving even successful complaints. MSSNY advocates for legislation to significantly increase Prompt Payment penalties and to grant DFS authority to impose additional sanctions on insurers engaging in systemic payment delays.
Please Help Us by Taking the Survey.
(If the hyperlink above does not display or work, copy and paste this link into your browser: https://www.surveymonkey.com/r/9WR8P6J)
Physician Input Needed for 2027 NYS Legislative Session
As MSSNY gears up for the 2027 New York State legislative session, we need your help!
To help inform our 2027 legislative policy agenda, please take a few minutes to complete the following survey and tell us which of the issues included you think are most important to physicians right now: Take the 2027 Legislative Survey!
(If the hyperlink above does not display or work, copy and paste this link into your browser: https://www.surveymonkey.com/r/66LSXSV)
Thank you in advance for your help and participation. We will share the results in future MSSNY publications.

Sazón and Systole: A Love Letter to My Bronx Familias
Submitted by Realba Rodriguez, MD
My abuela used to say that a pot of habichuelas without enough sazón was “comida sabria” — sad food. I grew up believing that. It wasn’t until medical school that I learned her seasoning philosophy and her blood pressure were arguing with each other. And how Dona Olga ended up with a triple bypass.
Now I’m the one holding the cuff. And every week, in my Bronx practice, I watch that same argument play out in patients who could be my tías, my primos, my own mother.
Take my patient —Maria, because half of my patients could be her. She comes in every three months, blood pressure stubbornly sitting at 158/94, insisting she “eats healthy.” And she does, by her own definition: rice, beans, a little pernil on Sundays, sazón in everything because “así sabe a comida de verdad” — that’s what real food tastes like. When I gently mention sodium, she looks at me like I’ve insulted her mother’s cooking. Sometimes I have.
Here’s the thing: she’s not wrong to be proud, and I’m not wrong to be worried. The New York State Department of Health’s most recent data backs up what I see daily — 25.4% of Hispanic adults statewide are diagnosed with high blood pressure, but only 73.6% have it under control with medication, the lowest control rate of any group tracked. In the Bronx, where so many of my patients are Puerto Rican, Dominican, Mexican, and Central and South American, that gap hits home!
So instead of fighting Maria’s sazón, I joined her in the kitchen — figuratively, at least. I started asking patients to bring in their seasoning packets so we could read labels together like we were solving a mystery or watching a telenovela. I showed her that fresh sofrito made with recao, cilantro, and garlic tastes just as “real” as the packet, minus most of the sodium. I taught her an adobo she could make herself with oregano, garlic powder, and citrus — no MSG-loaded shortcut required. She still thinks I’m a little dramatic about salt. I still think her pernil is the best in the Bronx. We’ve met in the middle.
That’s the model I want for our community, honestly — not lectures, but kitchen-table medicine. Cooking demos at churches and senior centers led by promotors who understand both the recipe and the diagnosis. Home blood pressure monitoring reframed as “cuidando tu corazón” instead of one more task on a chart. Family-based counseling, because in most of our households, one person’s grocery list decides everyone’s sodium intake.
This Hispanic Heritage Month, I’m not asking my patients to give up their sazón. I’m asking them to evolve it — the way our families have always adapted without losing who we are. Same love, same flavor, better numbers on the cuff.

Strategies for Patient Safety: A New Class of Physicians, A Continued Commitment to Safety
As medicine continues to evolve, so does the next generation of physicians entering practice.
In our latest Strategies for Patient Safety. MLMIC and Candello explore how newly trained physicians are bringing fresh perspectives, advanced clinical training, and a strong focus on teamwork, communication, and patient-centered care to today’s healthcare environment.
While healthcare faces ongoing challenges, one constant remains: commitment to patient safety. This publication highlights the importance of supporting early-career physicians with mentorship, education, and proven risk management strategies that help foster a culture of safety from the very beginning of their careers.
Read the latest issue to learn how healthcare organizations can empower new physicians while strengthening their ongoing commitment to delivering safe, high-quality patient care.
Follow MLMIC on Facebook, LinkedIn, Instagram or Twitter to stay in the loop about the medical malpractice insurance industry.
If you are not already insured by MLMIC, learn more here.
This document is for general purposes only and should not be construed as medical or legal advice. This document is not comprehensive and does not cover all possible factual circumstances.
Because the facts applicable to your situation may vary or the laws applicable in our jurisdiction may differ, please contact your attorney or other professional advisors for any questions related to legal, medical or professional obligations, the applicable state or federal laws or other professional questions.
Is Your Physician Practice Prepared to Meet the New ADA Mandates?
An AMA resource highlights tools physicians and practices can use to review accessibility, reduce compliance risk, and support safe, high-quality care for patients with disabilities.
National Primary Care Week
In a healthcare system that can feel complicated and disconnected, primary care physicians are trusted partners who help patients understand their options, navigate their care, and take the next step with confidence.
This National Primary Care Week, MSSNY celebrates New York’s primary care physicians who care for their patients, build lasting relationships, and make sure every patient feels seen, heard, and supported.
Thank you for the essential role you play in keeping New Yorkers healthy.

Running a Medical Practice is Hard Enough; Getting Paid Shouldn’t Be
New York physicians are already managing payer delays, staffing pressure, rising costs, and patient care demands. Payment processing should not make practice operations harder.
As an exclusive MSSNY member benefit, Propelr offers private practices payment acceptance solutions built to simplify collections, reduce administrative friction, and help practices retain more revenue.
MSSNY members can contact Mark Bristow at [email protected] or 914-506-1984.

A Warm Welcome to Our New August MSSNY Members!
We are excited to have you as part of our physician community. We’re here to support you through advocacy, resources, education, and opportunities to connect with colleagues all across New York. Thank you for joining MSSNY and helping us strengthen the profession and safeguard patient care together.
Dutchess County
Atoosa Aboonabi, MD
Neil Christopher Daksla, MD
Elizabeth Lucal, MD
Lauren McMahon, MD
Timothy Walden, MD
Monroe County
Matthew Ambalavanar, MD
Andrew Jae-Min Park, MD
Dennis Phan, MD
Nassau County
Shawn Afvari, MD
Olivia Chen, MD
Rose Durnell, MD
Ashley Sacks, MD
Kristy Tefft, MD
Perry Matthew Vacchio, DO
New York County
Aloke Chakravarti, MD
Gerard Degregoris, MD
Monica L. Lypson, MD, MHPE, FACP
Brianna Ma, MD
Riley O’Keefe, MD
John P. Salerno, DO
Jose Pedro Vito, MD
John G. Zampella, MD
Onondaga County
Meghan Schott, DO
Ulster County
Dan Sever Anghelescu, MD

Seventy-One Percent of Physicians Say There is Stigma Surrounding Mental Health
Medical Economics (9/17, Littrell) reports, “Seventy-one percent of physicians say there is stigma surrounding mental health and seeking mental health care in their profession, and 36% say they, or a colleague they know, were afraid to seek that care because of mental health questions on licensing, credentialing or insurance applications.” These “findings come from The Physicians Foundation’s 2026 Survey of America’s Physicians, released September 17, National Physician Suicide Awareness Day.” Meanwhile, MSSNY “listed seven actions to reduce burnout and prevent mental health emergencies: learn the vital signs, encourage mental health reflection, share suicide prevention resources, prepare before a moment in crisis, check in with a physician, remove intrusive mental health questions and create a culture of well-being.”

Upcoming MSSNY Webinars Provide Support for Physicians at All Stages of Their Careers.
October 14
Vaccines and treatments for influenza, COVID-19, and RSV remain the most effective measures to reduce severe illness and hospitalization rates among eligible adult and pediatric patients. Additional information will be provided during the Respiratory Viruses 2026-2027 webinar, scheduled for October 14 at 7:30 AM.
October 20
Physician Employment Agreements: What to Know Before You Sign” will address key considerations for residents and early-career physicians evaluating employment offers. Topics include compensation, wRVU targets, contract terms, termination provisions, call schedules, restrictive covenants, non-compete clauses, malpractice tail coverage, and negotiation strategies.
October 27
Beyond the Office Visit: How Chronic Care Management Can Improve Care, Quality & Revenue. Learn how Chronic Care Management and other value-based care strategies can help independent practices extend support beyond the office visit, improve patient outcomes, and create recurring revenue. Dr. Cedrick Batchateu will share practical approaches for integrating care coordination, medication management, and patient engagement into existing workflows without adding unnecessary burdens for physicians or staff.
November 4
The Art of Seeing: Art, Observation, and Physician Wellbeing. Join MSSNY to examine how art-based observation and engagement can support physician wellbeing and reflective practice.

Why Vaccines Matter: A Conversation with a Meningitis Survivor
October 5th is World Meningitis Day. Listen to a newly produced podcast with meningitis survivor, vaccine advocate, and founder of the J.A.M.I.E. Group, and Dr. Bill Valenti, Chair of MSSNY’s Infectious Diseases Committee. Listen to this important and timely podcast HERE.

Secure Your Safety Net
October is Disability Awareness Month—protect your income with Sellers Insurance. MSSNY members receive preferred rates on life and disability plans.
Explore Options →

Medical Space to Share Great Neck/Manhasset
Medical Office Space Available for Sublet
Office Space for Rent — Flatiron District
30 Central Park South Office Space for Lease
Professional Office Co-Ops For Sale – Rockville Centre, NY
Prime Midtown Boutique Medical Office Sublease
On Park Ave at 80 St: Large and Beautiful Office to Share
Empire State Medical, Scientific & Educational Foundation Needs Peer Reviewers
















