Important Changes Coming to National Government Services
Click to Enlarge
A message from National Government Services:
National Government Services will begin operating as Wellpoint Federal on April 1, 2026.
New name, same trusted partner
For decades, we have empowered federal healthcare agencies to improve lives and strengthen communities through outcome-driven innovation. That commitment remains unchanged. Our government partners, Medicare providers, and beneficiaries can continue to expect the same high-quality service you rely on today.
As Wellpoint Federal, our name reflects wellness, and our legacy reflects trust. Together, they define who we are: a proven federal partner with deep expertise, advancing the future of government healthcare as part of Elevance Health.
What can you expect?
While we embrace the opportunities of the Wellpoint Federal name, this change does not impact our team structure, service levels, or the operating model that has earned your trust for the past 60 years.
Beginning April 1, we will start adopting our new brand identity. During this transition, you may still see National Government Services referenced online or in existing printed materials.
There are no immediate changes to our provider portals, NGSConnex and NGSMedicare.com. We will provide updates as any changes are introduced throughout the year.
Together, we are committed to a seamless, well-coordinated transition, ensuring uninterrupted service, clear communication and continued operational excellence for our customers, providers, beneficiaries, and teams.
Resources:
