Introducing the IDR Gateway

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In the latter half of 2026, the Federal Independent Dispute Resolution (IDR) process will transition from single-use web forms to the new IDR Gateway, which will provide a secure, centralized platform that parties can use to manage disputes. IDR Gateway users will be able to:

  • Start and respond to disputes.
  • Access dispute dashboards and reports associated with their organization.
  • Track dispute information, including disputes assigned to a certified IDR entity.
  • Monitor assigned disputes by process phase.
  • Review notifications regarding dispute activity.

The IDR Gateway will also bring important new security features, including identity verification processes and protocols that permit only US-based users to access the Federal IDR process.

More information about the IDR Gateway will be coming soon.