Insurance Payment Issues? Elevate Your Practice with MSSNY’s Physician Payment and Practice Service
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MSSNY’s Physician Payment and Practice Services are your trusted partner in overcoming healthcare’s administrative and financial hurdles. With a proven track record of recouping millions for members, our service provides tailored solutions to address insurance payment denials, network issues, and operational challenges. From private practices to large healthcare systems, MSSNY is committed to advocating for your success.
Don’t just take our word for it—hear from fellow physicians who have benefited:
“I had been trying for three years to establish communication with a major insurance provider regarding my network status, with no success. Heather not only managed to get me in direct contact with the right people, but she also facilitated the process in a way that led to a complete reversal of their previous decision. Thanks to her dedication, expertise, and advocacy, I was able to rejoin the network—something I had almost given up on. I am truly grateful for her exceptional service, persistence, and professionalism. I highly recommend her to anyone in need of strategic guidance and industry connections.”
– Ankur Shah, MD, Cardiovascular Disease
“I have had the pleasure of working with Heather Lopez over the past two years to address insurance payment denials in my small private practice, and I can honestly say she is one of the best professionals I have ever worked with. Heather is incredibly organized and always stays on top of follow-ups, ensuring that nothing slips through the cracks. Whenever we received an incorrect payment denial, our office would reach out to the insurance company for clarification on the reason. After going through the typical appeal process without success, Heather became my go-to resource. She has valuable contacts within these companies who not only listen but actively work to resolve issues. Thanks to her expertise and determination, we have even succeeded in getting insurance companies to update outdated policies that contributed to these denials. I highly recommend Heather to any small medical clinic. She is truly one of the few professionals I’ve encountered who is genuinely on the side of physicians and understands the complexities of insurance challenges. Working with her has been a game-changer, and I am extremely grateful for her support.”
– Qiao D. Guo, MD, Anesthesiology
“As a private practice practitioner in New York, one of the biggest ongoing challenges to remaining in private practice is managing payments or lack thereof from insurance carriers. Through MSSNY, Heather Lopez has been an utterly invaluable source of assistance in matters related to inappropriate attempts at claw back of previously paid funds as well as inappropriately low payments that are not consistent with my contracts. She has affected reversal of many thousands of dollars of erroneous claw backs as well as correction of underpayments that would have negatively affected my practice both financially and in terms of the time I might have had to apportion to dealing with the matter. Even with my best efforts, I may never have achieved a just outcome against a monolithic insurance carrier.
In one particularly illustrative instance, an insurance carrier attempted an inappropriate claw back of a previous underpayment for a service. Not only did Heather Lopez’s efforts result in reversal of the claw back, but the insurance carrier admitted that the initial payment was an underpayment and corrected it. As a private practitioner, this outcome would simply not have been possible without her involvement.
As such, I cannot recommend her enough. This service that is provided by MSSNY through Heather Lopez shows that MSSNY understands the plight of those of us who push forward in private practice because we feel that it represents the best avenue through which we can serve our patients. Her assistance has, on multiple occasions, made me feel as though I suddenly had a voice in an arena where I had previously felt silenced. It has given me the fortitude to continue my attempts to serve the people of New York.”
-Ksenija Belsley, MD, FACS
MSSNY’s services extend beyond claims assistance, offering regulatory support and guidance to ensure compliance and financial stability. Whether you’re a member or considering joining MSSNY, take the first step toward protecting your practice.
Contact [email protected] or call (518) 328-3532 today. Let MSSNY advocate for your success.
