
Streamlining the IDR Process: How Your New Member Benefit Callagy Recovery Helps New York Physicians Recover Lost Revenue
What’s New:
- MSSNY Member Benefit Callagy Recovery simplifies IDR arbitration under the No Surprises Act, helping physicians secure rightful reimbursements.
- Why It Matters: Many claims remain underpaid or denied due to payer delays and disputes. Callagy’s legal and administrative support helps protect practice revenue.
- Impact on You: Average recoveries vary by specialty and often exceed standard appeal outcomes.
For New York physicians, the Independent Dispute Resolution (IDR) process under the No Surprises Act (NSA) has become both an essential safeguard and an administrative challenge. Disputes over out-of-network payments and slow insurer responses continue to strain small practices already managing thin margins and mounting compliance requirements.
To help physicians reclaim control over their reimbursements, MSSNY is proud to introduce a new member benefit, Callagy Recovery, a firm specializing in medical arbitration and insurance recovery. Their team manages the full arbitration process, from case filing and evidence preparation to follow-up and appeal, allowing physicians to focus on patient care while ensuring that claims are not lost in administrative limbo.
In many cases, Callagy’s intervention results in significantly higher recoveries per specialty than traditional appeal methods, as shown in their Average Recovery Report. The firm’s IDR Arbitration Timeline also outlines each step of the process, providing transparency and predictable expectations for practices navigating these disputes.
In recent CMS guidance, the importance of proper claim submission timing and documentation within IDR cases is highlighted, reinforcing how critical expert management has become in avoiding technical denials or missed deadlines. With dedicated resources and ongoing updates, Callagy Recovery aligns with MSSNY’s mission to protect physicians’ financial stability and autonomy.


