Healthcare Workforce Shortages Expected to Intensify by 2028
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A new report from Mercer projects significant healthcare workforce shortages across the United States by 2028, with New York, New Jersey, Tennessee, Massachusetts, and Georgia facing the most severe gaps. The overall U.S. shortfall is expected to reach 100,000 healthcare workers, impacting physicians, nurse practitioners, registered nurses, and nursing assistants.
New York and California are predicted to have the largest nurse practitioner shortages, potentially disrupting preventive care services. Although the report forecasts a national registered nurse surplus of 30,000, states like New York, Massachusetts, Kentucky, and Tennessee will still experience thousands of unfilled RN positions. Compounding the issue, a 73,000-worker deficit is expected among nursing assistants, which could further strain healthcare facilities by forcing RNs to take on additional responsibilities.
In contrast, home health aides and personal care aides are projected to see a 48,000-worker surplus, though the availability of these professionals will vary significantly by state. New York is among those expected to struggle with shortages in this area.
To combat these workforce challenges, Mercer recommends four key strategies:
- Assess workforce risks by identifying critical vacancies that could compromise care quality.
- Strengthen recruitment pipelines by expanding training programs and partnerships with educational institutions.
- Improve staff retention through competitive compensation, flexible scheduling, and career growth opportunities.
- Reduce workforce demand through automation, job redesign, and improved efficiency in clinical settings.
With New York facing some of the most pressing shortages, healthcare organizations must take proactive steps to attract and retain talent while rethinking workforce strategies to ensure continued patient care.
The most severe future healthcare workforce shortages, mapped (Advisory Board, 1/23).
