May 2023 Dark Days for CMS Data Center Migration Will Limit Access to Information Provided by the IVR System
CMS will be migrating to the Kent Data Center in May 2023. As a result, National Government Services and all MACs will be observing a series of dark days to accommodate the anticipated duration of this activity and to ensure the completion of weekly/monthly/quarterly processing and the migration of the data center.
These dark days will limit access to information provided by the IVR system, the self-service portal, NGSConnex, and EDI. Providers may experience limited or no access to claim status, eligibility, reopening/appeal status, and financial claim
