Telemedicine Resource Guide and Vendor Directory

Peter M. Caplan
eHealth Systems & Solutions
September 2017  

How to use this Telemedicine and Telehealth Resource Guide 

This Guide was created to assist MSSNY members in navigating the telemedicine service industry. Its purpose is to provide physicians with information about companies that either: 

  • Recruit physicians to be part of a regional/national provider network offering direct-to-consumer teleconsults (a monthly subscription vs. fee-per-call or a hybrid of both models) that are available as part of an employer health plan or as an independent, standalone service paid by the individual employee
  • Sell practice based turnkey solutions (hardware, software, network connectivity, videoconferencing services, peripheral devices and vital sign monitors) used by physicians offering a customized and branded telemedicine program to their own patients. 

The Guide is divided into two sections. The first is a detailed profile of the more mature and active vendors in the marketplace based on a phone survey interview. These companies have established a customer base and a proven track record in deploying technology solutions. They range from Fortune 500 to midsized firms. Many are publicly traded; others are venture backed or wholly owned subsidiaries of larger firms. This list is broken into three vendor categories: 

  • Physician networks
  • Turnkey solutions
  • Videoconferencing  

The second section is a listing of vendors that support specific specialties. In some cases these companies offer the same basic service package or products for multiple specialties; others just focus on one specialty or condition (telepsychiatry, telestroke, telediabetes, teleradiology, teleoncology). 

There is overlap between the two sections. Not all the companies listed by specialty are detailed in the front section categories, as many of them have not yet established a business model that is sustainable, but are offering prototypes and pilot projects for customers interested in early adoption opportunities. 

This Resource Guide will enable a physician practice to: 

  • Start the process of identifying and selecting a vendor or consider developing a program internally
  • Review work commitment (set schedules vs. schedule at-will) and compensation (per shift, per call) when joining an established network
  • Start the application process for joining a provider network  

Other Sources of Information

American Telemedicine Association (ATA) http://www.americantelemed.org/home

California Telemedicine Resource Center http://www.caltrc.org/

Great Plains Telehealth Resource Center (GOTRC) http://www.gptrac.org/

National Telehealth Technology Assessment Resource Center http://www.telehealthtechnology.org/

National Telemedicine Resources Centers http://www.telehealthresourcecenter.org/who-your-trc

Northeast Telemedicine Resource Center (NETRC) http://netrc.org/

Southwest Telemedicine Resource Center, Service Provider Showcase http://www.southwesttrc.org/